Artisan FAQs

Can I use digital content that I downloaded or purchased from another site?

Yes.  In addition to content in Panstoria’s PAKIT format, Artisan can use digital content in the following formats:

- PACKAGE or SBKIT digital content files purchased from Creative Memories for use with StoryBook Creator 3 or 4.
- JPG or PNG files. These are standard file formats that are used by many digital scrapbooking sites.
- TIF files. This is a less common, but still standard file format.

Can I open projects I created with other digital scrapbooking software?

Yes, if the projects or pages were created using Creative Memories StoryBook Creator 3 or 4, the latest update to Artisan allows you to open and edit those projects and pages.

Yes, if the files are in one of the standard formats—JPG, PNG, or TIF, you can open them or import them in Artisan.

Can I print my projects directly from Artisan?

Yes.  The latest update to Artisan includes the ability to upload and order projects from the Panstoria Print Shop.  If your software did not notify you of this update, click here to download it.

Can I use content from the Panstoria digital store with other digital scrapbooking software?

Kits sold in the Panstoria store are in a proprietary format that can be used only by Artisan and StoryBook Creator 4 (using the latest update).

What is the difference between the 32-bit and 64-bit versions of Artisan?

The 64-bit version and 32-bit versions provide identical features and functions. The 64-bit version will generally run faster and provides better memory management capabilities, though you can run it only if you have a 64-bit version of Windows.

Can I use Artisan on more than one machine?

Yes. Your Artisan license allows you to install the software on up to two machines.

How do I know if I have a 32-bit or 64-bit version of Windows?

It’s easy to check in Windows. Just follow these directions from the Microsoft Windows site

To find out if your computer is running a 32-bit or 64-bit version of Windows in Windows 7 or Windows Vista, do the following:

  1. Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.
  2. Under System, you can view the system type.

If your computer is running Windows XP, do the following:

  1. Click Start.
  2. Right-click My Computer, and then click Properties.
  3. If you don’t see “x64 Edition” listed, then you’re running the 32-bit version of Windows XP.
  4. If “x64 Edition” is listed under System, you’re running the 64-bit version of Windows XP.

Can I use Artisan projects and pages in other software packages?

It depends. Artisan uses proprietary file types. When Artisan saves page files, regardless of the original format, the saved file is in the Artisan .papage file format. The only other application that can open projects and pages saved by Artisan is StoryBook Creator 4 (using the latest update).

However, Artisan does include the ability to save pages in standard formats such as JPG, PNG, and TIF that can be imported into many other applications.

If I create pages with the trial version, can I use them with the full version of Artisan?

Absolutely.  Once you purchase Artisan, you can open, edit, print, and export anything you have created while using the trial version.

Will Artisan run on a Mac?

Artisan runs only on supported versions of Microsoft Windows. It will not run under MacOS.  However, if you are running a supported version of Windows on your Mac using one of the available tools, such as Parallels Desktop or VMWare Fusion, you can run Artisan.

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