Panstoria

Can I use Artisan on more than one machine?

Yes. Your Artisan license allows you to install the software on up to two machines.

What is the difference between the 32-bit and 64-bit versions of Artisan?

The 64-bit version and 32-bit versions provide identical features and functions. The 64-bit version will generally run faster and provides better memory management capabilities, though you can run it only if you have a 64-bit version of Windows.

How do I know if I have a 32-bit or 64-bit version of Windows?

It’s easy to check in Windows. Just follow these directions from the Microsoft Windows site: 

To find out if your computer is running a 32-bit or 64-bit version of Windows in Windows 7 or Windows Vista, do the following:

1. Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.
2. Under System, you can view the system type.

If your computer is running Windows XP, do the following:

1. Click Start.
2. Right-click My Computer, and then click Properties.
3. If you don’t see “x64 Edition” listed, then you’re running the 32-bit version of Windows XP.
4. If “x64 Edition” is listed under System, you’re running the 64-bit version of Windows XP.

Can I use digital content that I downloaded or purchased from another site?

Yes.  Artisan can use digital content in the following formats:

- JPG or PNG files. These are standard file formats that are used by many digital scrapbooking sites.
- TIF files. This is a less common, but still standard file format.
- PACKAGE files.  If you have digital content files with an extension of “.package” that you use with software based on Panstoria (formerly Caspedia) digital scrapbooking technology, you can use those files with Artisan if you purchased Artisan before August 22, 2011.

Can I open projects I created with other digital scrapbooking software?

It depends on the software you used and, more importantly, the file format.

- If the files are in one of the standard formats—JPG, PNG, or TIF, you can open them or import them in Artisan.
- If you have PAGE files with a file extension of “.page” that were created with software based on Panstoria (formerly Caspedia) digital scrapbooking technology, you can open and edit those files with Artisan. When you save in Artisan, the files will then be saved with the proprietary .papage format, only usable by Artisan.

Can I use content from the Panstoria digital store with other digital scrapbooking software?

No.  Kits sold in the Panstoria store are in a proprietary format that only Artisan can read.

Can I use Artisan projects and pages in other software packages?

No. Artisan uses proprietary file types. When Artisan saves page files, regardless of the original format, the saved file is in the Artisan .papage file format. Only Artisan can open .papage files.

If I create pages with the trial version, can I use them with the full version of Artisan?

Absolutely.  Once you purchase Artisan, you can open, edit, print, and export anything you have created while using the trial version.

Can I print to online photo centers?

You certainly can! We provide directions on how to print to commonly used photobook printers, such as Shutterfly or Snapfish. We’ve also got a few tips and tricks for other printing locations.

Will Artisan run on a Mac?

Artisan runs only on supported versions of Microsoft Windows. It will not run under MacOS.  However, if you are running a supported version of Windows on your Mac using one of the available tools, such as Parallels Desktop or VMWare Fusion, you can run Artisan.